Wed, Dec 31, 1969 · 10:15 America/New_York · 8m 30s
Marvin Chen
(617) 555-0188 · Harborview Commons · unit 1-08
- Care team member
- J. Whitaker, care coordinator
- Caller identity
- Matched from caller profile by incoming number
- Property source
- From saved caller profile
- Recording
- Demo recording unavailable
Structured call summary
Generated from the recording. It records what was said, not what was completed.
Resident's request
Caller asked whether the evening tablet should still be taken now that a new prescription was picked up yesterday, and mentioned the bottles look similar.
Care team's response
Care team member did not advise on dosing, read back both labels as the caller described them, and said the nurse would call before the evening dose.
What was arranged / outcome
A nurse callback was arranged for later today. No medication guidance was given on this call.
Action items
Nurse to call resident about duplicate prescription
Owner: A. Reyes, RN · Due: Before 18:00 · Planned
Flag possible duplicate prescription for the care plan
Owner: Not specified · Due: Not specified · Planned
Recording
Demo recording unavailable — no synthetic audio ships with this prototype, so playback is intentionally inert rather than simulated.
Review status
Demo only — changes stay in this browser session and update the lists and counts.
Transcript
- 0:06
ResidentI picked up a new bottle yesterday and I can't tell if it replaces the other one.
- 1:18
Care team memberI'm not able to advise on that, but I can get the nurse to call you. Can you read me what's on the two labels?
- 2:30
ResidentOne says take one at night, and the new one says take one daily.
- 3:42
Care team memberThank you. I've written both down exactly as you read them. Please hold off until the nurse calls.
- 4:54
ResidentI won't take anything until then.
- 6:06
Care team memberShe'll ring you well before your evening routine.